First Call for Help: 509-838-4428

First Call for Help provides telephone intervention and community information services 24-hours a day, 7-days a week, 365-days a year, regardless of age, culture, or insurance coverage. Trained volunteers, under the supervision of professional staff, are available any time, day or night, to provide:

  • Supportive listening
  • Immediate assistance to people in emotional crisis
  • Up-to-date community resource information
  • 24-hour access to crisis response services and/or mental health services
  • Confidential services in a caring manner

Volunteers can help respond to a variety of calls:

  • Relationship problems
  • Domestic violence
  • Loneliness
  • Substance abuse
  • Resources for elder relatives
  • Thoughts of suicide
  • Information on emergency shelter, food or transportation
  • Deaf and hard of hearing resources
  • Grief